No, the customer pays the transport costs
If an article doesn't fit or doesn't meet your expectations, you may return it within 10 business days from the date of receipt.
It's easy. You must pack the product properly, just as you have received it and return to our address:
CALZATURIFICCIO CREATIVE S.R.L.
VIA CIARROCCHI 46/B
62023 CIVITANOVA MARCHE (MC)
All damage to the product in the shipment is at the customer's expense and will be charged.
At this time we do not accept online exchange requests. Please process a return and place a new order.
Refunds are made when your returns are received by our warehouse. Your account will be credited with the respective amount.